Your guarantees with متجر كبار الشخصيات.

We provide you with peace of mind when purchasing through our clear return policy:

Return period:

14 days from delivery date to return the product if it doesn't meet your expectations.

Return conditions:

• Product in original condition with full packaging
• Purchase invoice present
• Product has not been used or washed

Non-returnable products:

• Custom-ordered products
• Personal items (underwear, opened perfumes)
• Products showing signs of use

Return steps:

1. Contact customer service within 14 days
2. We will send you return instructions and warehouse address
3. Send the product with the purchase invoice
4. After product inspection, refund is processed within 7 business days

Return fees:

• If return is due to product defect: Free
• If change of mind: 25 SAR return shipping fee